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Complaints Come With Best of Compliments

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The liberal art of feasting may have arrived at Harvard this summer, but the liberal art of complaining never left.

According to dining service officials, a steady stream of complaints continues to fill the feedback boxes on the checkers' desks in the dining halls.

From missing Life cereal to the availability of grape jelly to suggestions about where certain items should be placed, students are making their wants and needs known.

Jerry A. Ardolino, manager of Dunster-Mather dining halls, said he sees about 10 feedback cards each day. "Most of the cards are for requests," he said.

"Someone requested bacon bits and vinegar but I had to call and inform him that these things are already on the salad bar," said Ardolino.

Michael W. Berry, Harvard's new dining services director, has been urging the managers to respond personally to requests and suggestions with phone calls.

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