Expos is not spinning "wildly" out of control, at least as far as most students are concerned. The Crimson's own survey shows a majority of students were satisified, if not pleased, with the program. Expos consistently rates among the most highly rated courses in the CUE Guide. Few programs offer such intense one-on-one instruction. What more can the staff ask of a compulsory, first-year writing class, especially at a university which gives such little attention to undergraduates?
The staff fails to prove that Expos' administrative troubles have directly hurt students. Most of the arguments they present are flimsy--the outrage of having to write four papers instead of three, the lack of enough phones in the office for tutors, the low salaries. No matter what the staff insinuates, Marius doesn't have complete control over these factors; for example, the University sets those salaries.
Teachers clearly have been mistreated by the program; Harvard should address their grievances. But the staff chooses instead to claim suffering on its own behalf, favoring strident, unfounded accusations over a rational, constructive assessment of the situation.