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These recommendations of the Marshall Report on the Harvard security guard service have not yet been implemented
. Encourage reporting of any claims of discrimination.
. For a one-year period utilze a neutral designee from outside of the Police Department to act as a fact finder in all discrimination cliams.
. Assign a Harvard Police Department sergeant or more senior officer to work with manager of operations on all personnel, administrative and management matters.
. Increase the size of the supervisor staff to allow for adequate coverage during all shifts, especially peak shifts.
. Enforce high standards of interpersonal conduct for both supervisors and guards.
. Implement regular performance reviews.
. Establish and enforce uniform discipline standards.
. Ensure that discipline of guards is uniform.
. Establish regular channels of communication between supervisors and guards.
. Introduce regular management training for supervisors and management.
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